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Brand Torrent Blog

April 29, 2008

Making an Impact with Direct Mail

In the age of internet marketing it’s easy to overlook more traditional mediums like good old fashioned mail. For many types of business this might make sense but before you rule it out for your own business take a closer look at how to leverage a direct mail campaign and some benefits of doing so.

Direct mail campaigns allow you to create marketing materials beyond subject line and copy. You can design an entire 3 dimensional object to put in your target audience’s hands and the choices you make can have a huge impact. Your direct mail piece can be in an attention grabbing color, it can contain product samples or promotional items. In short, it affords you the opportunity to make a much larger impact than digital communication can offer.

Below are examples of a few cases where direct mail campaigns made a lot of sense:

1. A skincare company I’ve done marketing for in the past designed a campaign to promote a new line of roll-on fragrances. Since this sort of thing can’t be sampled through the internet, the company sent out perfume samples to every customer who purchased from them in the last 6 months. In the sample packages the company included a coupon for 10% off any purchase of the new roll-on fragrances. The benefits of the coupon were two-fold. To begin with, it gave customers a money saving incentive to purchase if they enjoyed the samples. The other advantage of the coupon is that it allowed for tracking the success of the campaign. The coupon code that went out in the direct mail piece was only given to those customers so when orders came in with that coupon code, the skincare company knew they were getting sales from the direct mail campaign.

2. An interior design firm that catered to home owners with properties worth over 1 million dollars designed a campaign to entice new home owners to use their services. The firm made a favorable introduction with new home buyers by mailing them a “housewarming” direct mail piece. The firm put together gift baskets containing pens with their web address and phone number, brochures of past jobs they’d done and fresh baked cookies from a local bakery. To offset the costs of this direct mail piece the firm also included a value-pak type coupon pack for local vendors such as restaurants and dry cleaners. Each vendor participating in the welcome pack contributed to the expense of printing the coupons and mailing the packages. (Note that this case includes not only a smart use of direct mail marketing, but also employs the power of cross-promotion to offset the cost of the direct mail campaign!)

The costs for direct mail can certainly add up quickly so it’s a strategy that you’ll want to use sparingly most of the time. That said, for a big impact campaign or the promotion of a product that needs to be sample, direct mail can be a powerful tool for attracting new customers or wooing existing ones.

Editor’s note: Thanks, ReviewPage.com, for telling your visitors about Brand Torrent.








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